Privacy Policy

Effective Date: 10 September 2025

1. Introduction

Welcome to Remote Slashing Services (“RSS,” “we,” “our,” “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or contact us.

We are committed to complying with the General Data Protection Regulation (GDPR), the Privacy Act 1988 (Australia), and other applicable privacy laws.

2. Information We Collect

2.1 Personal Data You Provide Directly

When you interact with us, for example by filling out a contact form, we may collect:

Your name
Your email address
Your phone number
Any additional information you choose to include in your message

When you submit a form on our website (built on Framer), your details are sent to us via Apple iCal email integration.

2.2 Data Collected Automatically

Through our use of cookies, scripts, and analytics tools, we may automatically collect:

Your IP address
Browser type and version
Device type and operating system
Pages you visited on our site and the time spent on them
How you arrived at our website (e.g., search engine, link, referral)
Clicks, scrolls, and other interactions with the website

3. How We Use Your Information

We use your data for the following purposes:

To respond to your inquiries and provide requested services
To improve our website performance and user experience
For analytics and reporting on website traffic and engagement
To detect, prevent, and address security issues
To comply with legal obligations

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

4. Cookies and Tracking Technologies

4.1 Essential Cookies

Our website uses essential cookies that are necessary for the site to function properly. These cookies do not store any personally identifiable information and cannot be switched off in our systems.

4.2 Analytics Cookies

We use Google Tag Manager to manage our tracking tools. Through it, we have enabled:

Google Analytics 4 (GA4): to measure website traffic and usage trends.
Microsoft Clarity: to analyse user interactions such as clicks, scrolls, and navigation patterns.

The data collected by these tools is aggregated and helps us improve website performance and user experience.

4.3 No Advertising or Marketing Cookies

We do not use cookies for advertising, retargeting, or marketing purposes. Any information you provide for business enquiries (via our contact forms) is handled separately and is not linked to cookie-based tracking.

5. Sharing Your Information

We respect your privacy and will never sell your data. We may share your information only in the following situations:

With trusted service providers (such as Framer, Apple iCal, Google, Microsoft) who help us operate the website and deliver services, under strict confidentiality agreements
When required by law, regulation, or legal process
To protect the rights, property, or safety of RSS, our users, or others

6. Data Security

We take appropriate technical and organisational measures to protect your data, including:

Secure email and hosting services
Encrypted transmission (HTTPS)
Access controls and authentication measures

Please note that no system is 100% secure. By using our services, you acknowledge this risk.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. For example:

Contact form submissions are retained for 12 months unless further communication is required.
Analytics data is retained according to the default retention settings of Google Analytics 4 and Microsoft Clarity (currently up to 26 months).

8. International Data Transfers

Some of our service providers (Google, Microsoft, Framer, Apple) may process your data outside of Australia, including in the European Union and the United States.

We ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections, to keep your data secure.

9. Your Rights Under GDPR (and other applicable laws)

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure (“right to be forgotten”) where applicable
Request restriction of processing in certain situations
Object to the processing of your data for marketing or analytics purposes
Request data portability to another service provider
Withdraw your consent at any time (where consent is the legal basis for processing)

To exercise your rights, please contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.” If significant changes are made, we will notify you via email or a prominent notice on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:\

Remote Slashing Services

📧 Email: sean@remoteslashingservices.com.au

📞 Phone: +61 402-262-298